1. Introduction
Welcome to 3S Business, operated by 3S Group. We are committed to protecting your personal privacy. This Privacy Policy explains how we handle information collected from users of the 3S Business mobile application and our related services.
By downloading, registering with, or using the 3S Business App, you consent to the collection and use of your information as described in this policy.
2. Information Collection
To provide high-quality services to our business clients and service providers, we may collect the following types of information:
- Personal Profile Information: Name, phone number, email address, and authentication tokens when you log in.
- Business Profile Information: Company name, registered location, business licenses, and contact details.
- Usage Data: Performance logs, interactions with other businesses, service request metrics, and API request configurations.
3. Device Permissions
To deliver specific functionalities in the 3S Business application, we request permission to access certain native features on your mobile device.
- Camera / Photo Library: Used to capture or upload business documents, service invoices, or update your company profile avatar.
- Microphone: Required to send audio notes or voice messages within chats or service requests.
- Notifications: Enables real-time alerts for service requests, quotations, status updates, or messages.
4. How We Use Your Information
We use the collected information for the following business purposes:
- Provide and maintain the App’s core workflows.
- Verify and authenticate business entities during onboarding.
- Enable secure communication regarding quotations, requests, and updates.
- Optimize App performance, resolve technical issues, and prevent fraudulent interactions.
5. Data Security & Data Breaches
We implement security measures designed to protect your data. Communication between the 3S Business App and our backend services is encrypted using industry-standard HTTPS / SSL protocols. Sensitive credentials, such as access tokens, are stored securely using mobile device secure storage systems.
Although we take reasonable steps to protect your personal information, no digital platform can guarantee complete security. In the unlikely event of data breaches, unauthorized access, accidental disclosure, loss, misuse, or any security incident involving your personal information, we will take immediate steps to investigate, control, and resolve the issue.
Where required by applicable law, affected users and relevant authorities will be notified within a reasonable timeframe. We will also take appropriate corrective actions to reduce the risk of similar data breaches occurring in the future.
6. Your Rights & Data Deletion
You have the right to request access to, correction of, or deletion of your account and personal information stored on our platforms.
If you wish to request deletion of your account or personal details, you may use the option inside the App settings or contact our support team. Once requested, your personal data will be removed from our active systems within 30 days, except where retention is required by law.
7. Contact Support
For questions, support tickets, or data deletion requests regarding this Privacy Policy, please contact our support team: